| 1 |  | What does the RechargeNigeria.com service do? |
| | RechargeNigeria.com is a service made up of a website and a reseller network that enables the convenient, cost effective and profitable distribution of electronic voucher equivalents of all scratch cards |
| 2 | | How do I buy eVouchers? |
| | To buy eVouchers on RechargeNigeria.com you need to have an InterSwitch Debit card. If you already have one then follow the steps below;
Select your preferred eVoucher from the list of available eVouchers on the home page
Click “buy now”, “ Buy for friend” or “Add to Cart”
On the page that follows click pay now or checkout depending on which button you clicked
If you selected buy for friend you shall be prompted to enter a message to your friend
Enter your debit card information on the payment page that pops up, click pay and wait for your transaction to be processed by your bank.
Follow the instructions on the page that follows to access the purchased eVouchers
|
| 3 | | What is a Debit card? |
| | A debit card is a plastic card that has a unique number and a secure PIN which is directly linked to a current or savings account and which can be used to make payment electronically from the specified account. |
| 4 | | How do I buy eVouchers for a friend? |
| | To buy an eVouchers for a friend you should go through the following steps:
a. Login to the website using your username and password
b. select your preferred eVoucher from the list of available eVouchers on the home page
c. Click the “Buy for friend” button
d. Enter your friend’s phone number and an accompanying message and click “pay now”
e. Enter your debit card information on the payment page that pops up, and click pay
|
| 5 | | Where do I get a Debit cards? |
| | Debit cards are currently being issued at any of the branches of 16 of the InterSwitch banks |
| 6 | | How can I get a debit card? |
| | If you have an account with any of the InterSwitch banks, then all you have to do is go to your bank and fill out a form requesting a debit card. |
| 7 | | Do I need a special account or customer status to get a debit card from my bank? |
| | No you do not need anything special to obtain a Debit card. All you need is a savings or current account |
| 8 | | What is InterSwitch? |
| | InterSwitch is an electronic payment company owned by a consortium of 20 of Nigerias biggest banks. |
| 9 | | Which banks are InterSwitch member banks? |
| | The following is a list of InterSwitch member banks from where you can get a debit card;
STB, GTB, First Bank, Union Bank, Wema Bank, Zenith Bank, Prudent Bank, Chattered Bank, Platinum Bank, Oceanic Bank, AfriBank, UBA, Bond Bank, UTB.
|
| 10 | | Do I have to pay for a debit card? |
| | In most cases NO you don’t. Most of the InterSwitch banks are issuing these cards free to account holders. |
| 11 | | Is a Debit card Valucard or like Valucard? |
| | No your InterSwitch Debit card is not like ValuCard. You have to load your ValuCard with cash to use it, you do not need to load your Debit card each time you want to use it. This is because whereas your Valucard is not linked to a bank account, your InterSwitch Debitcard is linked to your account by your bank. |
| 12 | | Do I get charged for using my Debit card? |
| | No you do not get charged by your bank or RechargeNigeria.com for transactions which you initiate using your Debit card. |
| 13 | | How secure is my debit card information on the website? |
| | Your Debit card number and PIN are encrypted and securely transferred straight from your browser to your bank for transaction authorization |
| 14 | | Who is a RechargeNigeria.com reseller? |
| | A reseller is an individual or organization that buys eVouchers from RechargeNigeria.com at discounts using a debit card and sells these eVouchers to end users for cash either printed out on paper or as SMS. |
| 15 | | Who is a RechargeNigeria.com sales agent? |
| | A sale Agent is an individual who acquires resellers by marketing prospects and communicating the available benefits to them such that they get debit cards and register to join the reseller network. |
| 16 | | Who is a service provider on RechargeNigeria.com? |
| | A service provider on RechargeNigeria.com is an organization that renders services which are linked to scratch cards and who has eVoucher equivalent of his scratch cards available for purchase and resale on RechargeNigeria.com. |
| 17 | | How do I become a reseller on RechargeNigeria.com? |
| | To become a RechargeNigeria.com reseller all you need to do is
a. Get a debit card from your bank or open an account with an InterSwitch bank and obtain one
b. Click on the register tab under the login area of the site and select reseller/agent on the page that follows
c. Fill the form displayed and click register
d. Enter your debit card information and click pay on the payment page that pops up to pay the registration fee
|
| 18 | | How do I become a sale agent on RechargeNigeria.com? |
| | To become a RechargeNigeria.com sales agent
a. Click on the register link under the login area
b. Select Agent from the top of the form
c. Fill the form entering all requested information
d. Click on the forms register button.
|
| 19 | | As a service provider, how do I sell my PINs as eVouchers on RechargeNigeria.com? |
| |
a. Contact Parkway Projects to register as a service provider
b. Log on using your service provider user name and password
c. Upload your PINs in a preconfigured file and format by clicking on Upload PINs under your administration TAB
d. View transaction reports showing real time details of sales transactions for your PINs
|
| 20 | | As a reseller how can I sell eVouchers which I have bought? |
| | For most eVouchers, you have the option to buy and print out on paper or to buy and save as SMS. You can either sell printed out eVouchers for cash or sell via SMSs containing the eVouchers |
| 21 | | How do I sell via SMS? |
| | To sell your SMS eVouchers follow the steps below;
a. When purchasing the eVouchers specify that they are saved as SMS eVouchers
b. Click on the “My SMS eVouchers” tab to view a summary of quantity and types of SMS eVouchers purchased and remaining
c. After accepting cash from your customer, select the requested eVoucher type from the drop down list
d. Enter the customers mobile phone number twice in the specified boxes
e. Click send to deliver the SMS eVoucher immediately via SMS to your customers phone.
|
| 22 | | Do I need a special kind of printer to sell through RechargeNigeria.com? |
| | No you do not. You can print rechargeNigeria.com eVouchers using any traditional DeskJet or LaserJet printer. |
| 23 | | Can I start using this service right away? |
| | Yes you can start NOW to enjoy the numerous benefits on RechargeNigeria.com whether you intend to be an end user, a sales agent, a reseller, a service provider, some of the above, or all of the above. |